July 14, 2011

“How deep does the culture go where nobody says anything, even when they know they should?’’ 
...Mullan and Patrick both took issue with comments by Helmut Ernst, a high-level engineer for the department who maintained that engineers have been trained not to write safety problems down, because written records can be used in lawsuits. Any such mindset is totally unacceptable - particularly in light of Mullan’s stated commitment to transparency. But it’s fair to assume that Ernst, who was later placed on unpaid leave, was accurately describing how many in the department feel. As a consultant asked in an internal report, “How deep does the culture go where nobody says anything, even when they know they should?’’